The European Patent Office (EPO) is launching its biennial user research programme in order to collect user feedback on services throughout the entire user journey.
BERENT will carry out the surveys on behalf of the European Patent Office (EPO) during the period of September 2022 and March 2023. Our multilingual team of researchers will be contacting the users of the EPO worldwide (both applicants as well as their representatives) by email and telephone to request their participation.
On behalf of the EPO, we thank the participants in advance for taking their time to provide valuable feedback.
For further information about the EPO’s user satisfaction surveys, please visit: