On behalf of the EPO, the market research institute BERENT is again carrying out the annual user satisfaction survey covering the search and examination services. The survey is to be conducted on the telephone.
The user surveys are necessary in order to:
The target group of applicants and representatives are selected randomly from a sample of applications.
Further information regarding this User Satisfaction Survey can be found in the following link:
On behalf of the EPO, your participation in this year’s survey would be very much appreciated and treated in confidence.