WIPO User Satisfaction Surveys 2025/2026: Hague System 

We are pleased to announce the launch of the first phase of WIPO’s User Satisfaction Surveys for the 2025/2026 cycle, focusing on the Hague System for the International Registration of Industrial Designs. The survey is being conducted by BERENT on behalf of WIPO. 

The purpose of this survey is to better understand the experiences, expectations, and needs of users interacting with the Hague System. It invites the users to share their views on various aspects of the Hague System services, including the filing and application process, registration management, renewals, communications through Contact Hague, use of Hague System information and training resources, and payment procedures. 

Users will also have the opportunity to provide written comments and suggest improvements, helping WIPO to further align its services with user needs and expectations. 

We will be reaching out to users who have recently engaged with the Hague System services. Your feedback is essential in ensuring that the Hague System continues to evolve in line with user priorities. 

For more information about the WIPO Hague System User Satisfaction Survey 2025/2026, please visit the following link: 

https://www3.wipo.int/contact/en/customer_feedback/index.html

We greatly appreciate the time and insights shared by each respondent. Your feedback plays a key role in improving the experience for all WIPO users.