EUIPO Customer Satisfaction Survey 2025: Share Your Feedback

The European Union Intellectual Property Office (EUIPO) is launching its periodic Customer Satisfaction Survey. The survey will be conducted by BERENT on EUIPO’s behalf.

We will invite customers who have utilised EUIPO’s services over the past 12 months to share their insights on various services related to EUTMs, RCDs, Cancellation, Opposition, RCD invalidity proceedings, as well as appeal decisions.

Customer feedback is essential in helping EUIPO assess customer satisfaction, identify areas for improvement and develop new and enhanced services.

The survey is available in English, German, Spanish, Italian, and French languages.

Further details about the Customer Satisfaction Survey will be shared through the Office’s upcoming official communications. Should you have any questions or wish to verify the legitimacy of the request, feel free to contact the Office directly.

We greatly appreciate your participation and look forward to your valuable feedback!