CATI / Telephone Interviewing

We offer a number of different in-house research instruments, including, among others,
CATI-interviewing (computer assisted telephone interviewing) for example as:
  • national representative sampling
  • hard-to-reach consumer target groups
  • long questionnaires
  • Business-to-business target groups
We conduct a majority of our surveys through our own network of centres.

BERENT’s team of highly-experienced interviewers cover more than 10 different languages already and are conducting interviews from several locations including Germany, Lithuania, the UK and the US.

Languages:

  • Chinese
  • Danish
  • English
  • Estonian
  • Finnisch
  • French
  • German
  • Japanese
  • Latvian
  • Lithuanian
  • Norwegian
  • Russian
  • Swedish
We have implemented a permanent quality control system for all fieldwork, a system that is more rigorous than the industry standard, but still respecting highest privacy regulations.
Our other in-house research instruments are:
  • CAWI-interviewing (computer assisted web interviewing)
  • Paper-and-pencil surveys (with or without specialised automated scanner tool)
  • In-home face-to-face interviewing (with automated scanner questionnaires)
  • High street interviewing (with automated scanner questionnaires).
  • Focus groups
  • Depth interviews (by phone or face-to-face)
For more information on how we can help your organisation conduct CATI-surveys please contact us through info@berent.com